Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for Dependency Grid using the options provided.
Submit a request or incident
Submit a request or report a problem.
Required fields are marked with an asterisk*
{"xsrfToken":"8c1d85fc95eeafe2623b158e3026383dacb647c0_lout","branding":{"id":"4","key":"lg","name":"Dependency Grid","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/2","theme":{"headerBGColor":"#1982c4","headerLinkColor":"#ffffff","headerLinkHoverColor":"#11405e","headerLinkHoverBGColor":"#11405e","headerBadgeColor":"#11405e"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"lg","projectId":10003,"serviceDeskId":4,"name":"Dependency Grid","description":"<p>Welcome! You can raise a request for Dependency Grid using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"10011","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10320,"iconUrl":"https://buering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[5],"key":""},{"id":"10014","name":"Request Demo","descriptionHtml":"<p>We’d be happy to give you a demo of Dependency Grid! Let us know your timezone and general availability, and we’ll get back to you promptly to schedule a session.</p>","callToAction":"Request Demo","introHtml":"<p>Request a Demo of the Add-on</p>","icon":10687,"iconUrl":"https://buering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10687","groups":[5],"key":""},{"id":"10010","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10306,"iconUrl":"https://buering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[5],"key":""},{"id":"10013","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10322,"iconUrl":"https://buering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[5],"key":""}],"reqGroups":[{"id":5,"name":"General"}],"orderMapping":{"5":[10010,10011,10013,10014]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LG","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjMyZDkzOS02MWM4LTQ3ZWUtODNmNy03ZDhiNTBkMjNjMDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMxNDg2MDIsIm5iZiI6MTc3MzE0NzQwMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.sSxOjr0RvdvzNWz50j9Sws5qiUdcrRNSa5ss5Z_nPaY","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3b32d939-61c8-47ee-83f7-7d8b50d23c02","tokenDurationInMins":20}},"reqCreate":{"id":10010,"projectId":10003,"issueType":{"id":"10010","name":"Submit a request or incident"},"form":{"name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","intro":"<p>Submit a request or report a problem.</p>","instructions":"","icon":10306,"iconUrl":"https://buering.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What are the details of your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/10010","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/10010","calendarParams":{"firstDay":0,"date":"2026-03-10T13:56:42+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzYjMyZDkzOS02MWM4LTQ3ZWUtODNmNy03ZDhiNTBkMjNjMDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzMxNDg2MDIsIm5iZiI6MTc3MzE0NzQwMiwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.sSxOjr0RvdvzNWz50j9Sws5qiUdcrRNSa5ss5Z_nPaY","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"3b32d939-61c8-47ee-83f7-7d8b50d23c02","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}